Frequently Asked Questions: Please visit our FAQ page for the answers to many common questions regarding payment, shipping, cancellations and returns. If you do not find an answer there, contact us by email at finewoodentoys@gmail.com. We try to answer all emails quickly, and within 24 hours at the very most. (Wholesale Inquiries: Fine Wooden Toys is a retail store. We do not manufacturer or sell at wholesale, and do not ship outside the US/Canada.)

Having Problems placing an order or contacting us? If you tried to place an order and got an error message click here for help. If you placed an order and did not receive a confirmation email within 24 hours or shipping confirmation within 3 business days, there is likely a problem or our emails are likely being blocked by your spam filter or email server. Email us, and we'll confirm the status of your order for you.