Please visit our FAQ page for the answers to many common questions regarding payment, shipping, cancellations and returns. If you do not find an answer there, contact us by email at sales@finewoodentoys.com. Inquiries are generally answered within 24 hours.

Having Problems placing an order or contacting us?

• If you recently submitted an order and did not receive a confirmation or got an error message click here for help.

• If you recently emailed us and the email returned or you did not receive a reponse, please email us at our alternate address: finewoodentoys@gmail.com.