Like any web-based business, we do occasionally experience server problems and interruptions in service. We're very sorry if you have encountered a problem in using our website. If you have recently attempted to place an order and do not know if your order went through, or if you received an error message after submitting your order - please email us right away at finewoodentoys@gmail.com, describe your problem and give us your phone number so that we can contact you if necessary. Email messages are monitored daily, including off-hours and most holidays. We can confirm whether or not your order went through and if your credit card was charged.

Orders may also be placed by faxing a completed order form to 660-675-4461 (any time, day or night) or by mailing it to: Fine Wooden Toys, PO Box 258, Drexel MO 64742.

Thank you so much for your patience and for choosing Fine Wooden Toys.